Privacy Policy

MedTime is operated by Sonic Wall LLC. This policy explains what information may be processed when you use the app, how it is used, when it may be shared, and which choices stay with you.

Effective date: February 28, 2026
Last updated: February 28, 2026
Contact: support@medtime.app

What this policy covers

This policy applies to information processed through:

The MedTime iOS app
MedTime support and help pages
Support communications about the app

Information we collect

Category	Examples
Profile and care data you enter	Names, medications, reminders, reminder status, appointments, doctors, pharmacies, insurance details, medical history entries, and notes.
Optional images and attachments	Photos, insurance card images, and supported PDFs or files you choose to attach to records.
Optional imported data	Contact details or calendar details you choose to import into appointment or provider records.
Sharing and sync data	CloudKit share metadata, participant state, and iCloud sync information required for app operation.
Purchase data	StoreKit transaction and entitlement state used to unlock or restore paid features.
Diagnostics and support data	Error details, logs, or troubleshooting details you generate or send to support.

How information is collected

Directly from you when you enter information
From device permissions you choose to grant
From Apple services you use with the app
From profile sharing and sync activity you initiate

How information is used

Provide reminders, records, appointment tracking, and profile management
Sync or share records through iCloud when enabled
Deliver local notification reminders
Process and restore app purchases
Troubleshoot reliability or support issues
Comply with legal obligations

Sharing and disclosure

Information is shared only as needed to operate the service:

With Apple services such as CloudKit and StoreKit
With people you explicitly choose to share a profile with
With service providers supporting app operations, if used
When required for legal compliance, safety, or fraud prevention
In connection with a business transfer, if one occurs

No sale of personal data / no ad tracking

MedTime does not sell personal information for money and does not include third-party ad SDKs for behavioral advertising.

Retention

Your records remain until you delete them.
Shared data remains shared until the owner stops sharing or a participant leaves.
Deleting the app does not automatically delete iCloud-synced data.

Security

Reasonable administrative, technical, and organizational safeguards are used to protect information. For synced data, the app relies in part on Apple platform and CloudKit security controls.

Your choices and rights

Edit or delete profiles and records in the app
Manage sharing by inviting, revoking, or leaving profiles
Control permissions for photos, notifications, contacts, and calendar access
Request access, correction, or deletion where applicable law provides that right

Related notices

For U.S. state consumer health data rights, review the Consumer Health Data Policy.

Children's privacy

The app is not directed to children as standalone users. If you believe personal information was submitted improperly, contact support.

Contact

Sonic Wall LLC
Attn: Privacy
support@medtime.app