MedTime support

How can I help?

Questions, issues, and feature requests go straight to the independent developer behind MedTime.

Email support

Include your device model, iOS or iPadOS version, MedTime version, the steps you took, and what happened.

Please don’t include medication lists, insurance images, policy numbers, medical attachments, passwords, receipts, or verification codes in your first message.

Quick help

Restore a purchaseSettings → Access → Restore purchase

Recover a deleted recordSettings → Recently Deleted

Stop or get help with SMS alertsReply STOP to opt out or HELP for help

Read all FAQs

Privacy requests

Your information, your choices.

Email support with the subject “Privacy Request.” For rights under applicable U.S. consumer health laws, use “Consumer Health Data Request.” Don’t include sensitive health details in the first email.

Read the health data policy